Effective Date: 01/21/2026

Thank you for visiting https://siena.pedcor.online/(the "Website"). Your privacy is important to us. This Privacy Policy (the "Policy") describes the types of information Residences of Siena South (the "Company", "us", "we", or "our") may collect from you or that you may provide when you visit the Website and the products, features, materials, and services we offer (collectively with the Website, the "Services"). This Policy also describes our policies and procedures for collecting, using, maintaining, protecting, and disclosing that information.

This Policy applies to information we collect on the Website and through your use of the Services generally (including when you register for an account), and through communications between you and the Website (including email, text, and other electronic messages).

This Policy does not apply to information collected by third parties, including any websites, services, and applications that you elect to access through the Services.

Please review this Policy carefully. By accessing or using the Services (or by clicking on "accept" or "agree" to this Policy when prompted), you agree to the terms of this Policy on behalf of yourself or the entity or organization that you represent. If you do not agree to any term in this Policy, you should refrain from further use of our Services.

CHANGES TO OUR PRIVACY POLICY

This Policy was last revised on the date noted at the top of this page. We may update this Policy from time to time. If we make material changes, we will post the updated Policy on this page and notify you of such changes by means of an email to the email address specified in your account, a message on the Services, or through a notice on the Website home page. Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

SMS/TEXT MESSAGING PRIVACY AND TERMS

Express Consent to Receive Text Messages

By providing your mobile phone number to Residences of Siena South and opting in to our text messaging program, you expressly consent to receive automated text messages (SMS/MMS) from us at the mobile number you provided. This consent applies even if your mobile number is registered on any state or federal Do Not Call list.

Types of Messages You May Receive

These messages may include, but are not limited to:

• Account notifications, updates, and confirmations

• Service-related information and transaction updates

• Appointment reminders and scheduling information

• Promotional offers and marketing communications

• Customer service and support messages

• Security alerts and verification codes

• Billing and payment reminders

Message Frequency: Message frequency varies depending on your interaction with our Services and the specific programs you enroll in. You may receive up to 10 messages per month on average, though actual frequency may be higher or lower based on your account activity.

Consent is Not Required for Purchase

Your consent to receive text messages is NOT a condition of purchasing any goods or services from us. You may always opt out of receiving text messages and still use our Services.

How to Opt-Out (Stop Messages)

You may opt out of receiving text messages at any time by replying "STOP", "QUIT", "CANCEL", "UNSUBSCRIBE", or "END" to any message you receive from us. After you send an opt-out message, you will receive one final confirmation text message confirming that you have been unsubscribed.

You may also opt out by contacting us directly at:

• Email: [email protected]

• Phone: (512) 691-0861

Help and Support

For assistance or more information about our text messaging program, you can:

• Text "HELP" or "INFO" to any message you receive from us

• Email us at [email protected]

• Call us at (512) 691-0861

Message and Data Rates

Message and data rates may apply for any text messages sent or received based on your mobile carrier's messaging plan. We do not charge for our text messages, but your mobile carrier may charge you for receiving text messages according to your service plan.

Third-Party SMS Service Provider

We use third-party service providers to facilitate our text messaging services. By consenting to receive text messages from us, you acknowledge that your mobile phone number and message content will be transmitted through and processed by our service provider solely for the purpose of delivering messages to you.

SMS Data Privacy Protection

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your mobile phone number and related information will be used in accordance with this Privacy Policy. We are committed to protecting your privacy and will:

• Never sell, rent, or share your mobile phone number with third parties for their own marketing purposes

• Use your phone number solely for the purposes described in this SMS section and to provide you with the Services you have requested

• Implement appropriate security measures to protect your phone number from unauthorized access or disclosure

• Allow you to update or delete your phone number from our system at any time

Age Restrictions

You must be at least 18 years of age to consent to receive text messages from us. If you are under 18, you must have the permission of a parent or legal guardian to opt in to our text messaging program.

OUR COMMITMENT TO YOUR PRIVACY

We do not sell, rent, trade, or share your personal information with third parties for their marketing purposes. Your information is used solely to provide you with our Services and to communicate with you about your account.

INFORMATION WE COLLECT

We receive several types of information about you from various sources, including:

• (A) Information and content that you give us

• (B) Automatically-collected information

• (C) Information necessary to provide our Services

Information and Content That You Give Us

We collect personal information that you knowingly choose to disclose. This may include:

Personal Information: Personal information such as your name, address, email address, phone number, username, password, and any other information you directly provide us on or through the Services.

Correspondences: Records and copies of your email messages together with your email address and our responses, if you choose to correspond with us through email, and records of your phone number, phone calls with us, and voice messages.

Transaction Information: Information about any purchase or transactions made on the Services. This includes payment information such as your credit or debit card number and other card information; billing, shipping, and contact details.

Information We Collect Automatically

We may use basic technologies to collect certain information about your equipment and browsing actions whenever you interact with the Services, including:

Activity Information: Details of your visits to our Services, including the types of content you view or engage with and the actions you take.

Equipment Information: Information about your computer and internet connection, including your IP address, browser type, and operating system.

Technologies We Use for Automatic Data Collection

The technologies we use for this automatic data collection are limited to essential functions only:

• Cookies: Small data files stored on your device necessary for site functionality

• Session Storage: Temporary data storage for your browsing session

HOW WE USE YOUR INFORMATION

We use the information we collect about you only for the following purposes:

• Provide the Services and its content to you

• Respond to your comments and questions, and provide customer service

• Fulfill the purpose for which you provide such information

• Communicate with you about your order, purchase, account, or subscription

• Send you text messages in accordance with your consent as described in the SMS/Text Messaging section above

• Inform you about important changes to, or other news about, the Services

• Operate, maintain, and improve the Services

• Detect, prevent, or investigate security breaches, fraud, and other unauthorized or illegal activity

• Carry out our obligations and enforce our rights arising from any contracts

• Process your transactions and manage your account

We do NOT use your information for:

• Selling or renting to third parties

• Sharing with advertisers or marketing companies

• Creating advertising profiles

• Behavioral targeting or remarketing

• Any purpose other than providing our Services to you

HOW WE SHARE YOUR INFORMATION

We do NOT sell, rent, trade, or share your personal information with third parties for marketing or advertising purposes.

We only share your personal information in the following limited circumstances:

Essential Service Providers: We may share your information with trusted service providers who perform services on our behalf, including:

• Payment processing (to process your transactions)

• Website hosting (to host our website and services)

• Email delivery (to send you service-related emails)

• SMS/text messaging services (to deliver text messages you've consented to receive)

• Customer support services (to provide you with assistance)

These service providers are contractually required to protect your information and use it only for the specific services they provide to us.

Legal Requirements: We may disclose your information when required by law to:

• Comply with court orders, laws, or legal processes

• Respond to government requests

• Enforce our rights under this Policy and our Terms of Use

• Protect the rights, property, or safety of our company, our users, or others

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

With Your Consent: We may share your information for any other purpose with your explicit consent.

CRITICAL DATA PROTECTION STATEMENT:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

We do not sell, rent, or share any of your personal information (including email addresses, phone numbers, names, or any other data) with third parties for their marketing or promotional purposes.

YOUR CHOICES

Mechanisms to Control Your Information

We provide you with the following control over your information:

Cookies and Tracking Technologies: You may set your browser to reject cookies. Please note that if you disable cookies, some parts of the Services may not function properly.

Email Communications: If you do not wish to receive promotional emails from us, you can opt out by:

• Following the unsubscribe instructions in any promotional email we send you

• Contacting us at [email protected]

• Modifying your preferences in your account settings

SMS/Text Message Opt-Out: If you wish to stop receiving text messages from us:

• Text "STOP" to any message you receive from us

• Contact us at [email protected]

• Call us at (512) 691-0861

Accessing and Correcting Your Information

You may send us an email at [email protected] to request access to, correct, or delete any personal information that you have provided to us. You may also access, correct, or remove your personal information by logging into the Website and visiting your account profile page.

CALIFORNIA PRIVACY RIGHTS

Categories of Personal Information Collected

We have collected the following categories of personal information about you:

• Identifiers: Name, email address, phone number, IP address

• Commercial Information: Purchase history, transaction information

• Internet Information: Basic usage information necessary to provide our Services

We do not collect sensitive personal information beyond what is necessary to provide our Services.

How We Use Personal Information

We use your personal information only for the purposes described in the "How We Use Your Information" section above. We will not collect additional categories of personal information without notifying you.

Sales and Sharing of Personal Information

We DO NOT sell or share your personal information with third parties for marketing, advertising, or any other purposes beyond the essential service providers described above.

Your Rights Under the California Consumer Privacy Act (CCPA/CPRA)

Right to Know: You have the right to request that we disclose:

• The categories of personal information we collect about you

• The sources from which the personal information is collected

• The purposes for which we use your information

• The limited circumstances in which we share such information

• The specific pieces of personal information we have collected about you

Right to Delete: You have the right to request that we delete any of your personal information, subject to certain legal exceptions.

Right to Correct: You have the right to request that we correct any inaccurate personal information we maintain about you.

Right to Opt-Out of Sale or Sharing: While we do not sell or share your personal information, you may contact us to confirm this at any time.

Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA/CPRA rights.

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

• Email: [email protected]

• Phone: (512) 691-0861

• Mail: 5545 Sofia Pl, Round Rock, Texas 78665

We will confirm receipt of your request within 10 days and respond within 45 days.

VIRGINIA PRIVACY RIGHTS

Your Rights Under the Virginia Consumer Data Protection Act (VCDPA)

If you are a Virginia resident, you have the right to:

• Access Personal Data: Confirm whether we are processing your personal data and access such data

• Correct Inaccurate Data: Request correction of inaccurate personal data

• Delete Personal Data: Request deletion of your personal data

• Obtain a Copy: Receive a copy of your personal data in a portable format

• Opt-Out: We do not engage in targeted advertising or sale of personal data, but you may confirm this at any time

How to Exercise Your Rights

To exercise these rights, contact us using the information provided in the Contact Us section below. We will respond to your request within 45 days.

HOW WE PROTECT YOUR INFORMATION

We take the security of your personal information seriously. We have implemented technical, physical, and administrative security measures designed to protect your information from unauthorized access, use, or disclosure, including:

• Secure servers protected by firewalls

• Encryption of sensitive information using Secure Sockets Layer (SSL) technology

• Physical, electronic, and procedural safeguards

• Regular security assessments and updates

• Access controls and authentication requirements

• Employee training on data protection

However, no system or network can be guaranteed to be 100% secure. The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of the Services, you are responsible for keeping this password confidential.

DATA RETENTION

We retain your personal information only for as long as necessary to provide you with our Services and as described in this Privacy Policy. When you close your account or request deletion of your information, we will delete your personal information in accordance with applicable law, except where we are required to retain it for legal or regulatory purposes.

CHILDREN'S PRIVACY

Our Services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, or provide any information about yourself to us.

If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information immediately. If you believe we might have any information from or about a child under 18, please contact us at [email protected].

TERMS OF USE

If you choose to visit the Services, your visit and any dispute over privacy are subject to this Policy and our Terms of Use (), including limitations on damages, resolution of disputes, and application of the law of the State of Texas.

INTERNATIONAL USERS

Our Services are operated in the United States. If you are located outside the United States, please be aware that any information you provide to us will be transferred to and processed in the United States. By using our Services or providing us with your information, you consent to this transfer and processing.

CONTACT US

We welcome your questions, comments, and concerns about privacy. You can contact us at:

Residences of Siena South

5545 Sofia Pl

Round Rock, Texas 78665

Email: [email protected]

Phone: (512) 691-0861

THIRD-PARTY SERVICE PROVIDERS

We use a limited number of third-party service providers solely to help us deliver our Services to you. These providers are contractually obligated to protect your information and may not use it for any other purpose:

Payment Processing: We use trusted payment processors to handle credit card transactions securely. We do not store your full credit card information on our servers.

Website Hosting: We use hosting services to store and deliver our website content.

Email Services: We use email service providers to send you service-related communications and messages you have requested.

SMS/Text Messaging: We use SMS service providers to deliver text messages to you in accordance with your consent. Your mobile phone number is protected and not shared with any third parties for marketing purposes.

These service providers have access only to the information necessary to perform their specific functions and are prohibited from using your information for any other purpose.